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- How do I cancel an order on BEST Direct?

To cancel an order, first left click your mouse on the specific order you want to cancel. Then, right click your mouse and select Cancel or Cancel/Replace. Then, Submit.

- How do I check my positions?
You’re wise to check your positions at all times. A Position Reference area is at the top of the trading ticket for you to view your current positions.

- How do I keep track of my orders?
At the bottom of your trade ticket is the Order Management section. This section shows all your trades throughout the day. To make it easier, working, filled, cancelled or rejected orders are color-coded.

- I keep hearing about Quick Trade. What is it?
The Quick Trade ticket is a streamlined version of the main ticket. You use it to trade one specific market at a time. And, you may have more than one Quick trade ticket on your screen at a time. This ticket is geared towards the trader who is in and out of the market multiple times a day. To use your Quick Trade option, simply make your market selection and select Quick Trade from the top menu. The Quick Trade window also shows depth of market for GLOBEX e-mini, Single Stock Futures and Merchants' Exchange contracts.

- How can I receive the BEST Direct software?
After you fill out all the paperwork with your broker your account will be processed and entered onto the online system. When this is done, a BEST Direct Customer Service Representative will contact you by phone to arrange for downloading your software. Once you have completed the software download, your Customer Service Representative will walk you through the trading program until you are confident you know how to use it.

- Is there any way I can practice trading on BEST Direct before I actually begin using “real” money?
BEST Test is a simulated version of BEST Direct that is an exact duplicate of the system you will be using to place your trades online. You may place as many trades as you want FREE for 30 days. To find out more about practicing on BEST Test, click here.

- How does BEST Direct route orders for GLOBEX2 markets?
BEST Direct sends orders direct to GLOBEX2 via the CME's FIX API connection. For more information, click here.

- How can I send additional funds to my account at PFG?
Visit www.pfgbest.com/fund at any time to read up-to-date information about funding your Futures or FOREX account(s).

There is a substantial risk of loss in trading commodity futures, options and foreign exchange products. Past performance is not indicative of future results.